Monitoring and alerting
Streaming telemetry, syslog and flow data correlated into a single alarm model, visible to you in the live portal.
Services
Your network watched, patched and supported, so your team ships.
24×7 monitoring, scheduled maintenance, vendor case handling and a senior engineer on any Severity 1 within 15 minutes — for fabrics, campuses, WAN and firewalls we built, and for ones we did not.
What's included
01
02
Incident response
Tiered on-call with defined escalation; a senior engineer joins any Sev-1 within 15 minutes.
03
Scheduled maintenance
Firmware and configuration changes planned, twin-validated and executed in agreed windows.
04
Vendor case management
We open and drive TAC cases with Juniper, Cisco, Arista, Palo Alto and Fortinet, including RMA logistics.
05
Capacity and lifecycle
Port, bandwidth and licence headroom tracked; end-of-life hardware flagged a year ahead.
06
Monthly review
Availability, incidents, changes and recommendations in a report you can forward to leadership.
How an engagement runs
01
Discovery
As-built inventory, access, monitoring integration. Two to three weeks.
02
Shadow
We monitor alongside your team; alarm thresholds and runbooks are tuned on real events.
03
Steady state
Full operations under SLA, monthly review, quarterly roadmap.
Questions we get asked
Do we lose access to our own network?
No. You keep full administrative access. All changes we make go through the same repository and change record you can see.
What is the minimum term?
Twelve months, with scope adjustable at each renewal.
Request a quote
Tell us about the project; a senior engineer responds the same business day.